Terms and Conditions

1.1. Platform Overview

Selgora provides Creators with a comprehensive set of tools to build and manage an online business. The Service includes, but is not limited to, tools for creating and managing digital content such as courses and live events ("Products"), creating sales pages with our Landing Page Builder, grouping Products into commercial packages ("Offers"), automating business processes through Selgora Flows, and using artificial intelligence features for generating marketing and sales campaigns.

1.2. Relationship with Members

You, the Creator, use the Service to sell and provide your Products and services to your own customers ("Members"). You are solely responsible for the relationship with your Members, including providing all customer support, assistance and content they have purchased. Selgora is a platform provider and is not party to the agreement between you and your Members.

2.1. Registration

To use the Service, you must register for an account. You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete.

2.2. Account Security

You are responsible for protecting your account password and for any activities or actions under your account. You agree to immediately notify us at contact@selgora.com of any unauthorized use of your account. Selgora cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.

3.1. Content Ownership

You retain all rights, title and interest in content you upload, create or manage within the Service, including courses, videos, text, files and landing page content ("Creator Content").

3.2. License to Selgora

By using the Service, you grant Selgora a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to use, host, store, reproduce, modify, display and distribute your Creator Content solely for the limited purpose of operating, providing and improving the Service for you and your Members.

3.3. Acceptable Use Policy

You agree not to use the Service to create, store, display or transmit any Creator Content or to operate a business that:

• Is illegal, fraudulent, defamatory, slanderous, harassing or hateful.
• Violates or infringes the intellectual property rights of any third party, including copyrights, trademarks or patents.
• Promotes or facilitates illegal activities, gambling or regulated substances.
• Contains viruses, malware or any other malicious code.
• Is related to multi-level marketing (MLM), "get rich quick" schemes or provides unfounded medical or financial advice.
• Violates the privacy or data protection rights of any individual.

We reserve the right, but have no obligation, to review Creator Content and to remove or disable access to any content that we determine, in our sole discretion, violates these Terms.

4.1. Integrated AI Tools

The Service includes AI-powered tools such as Campaign Architect and Landing Page Generator ("Native AI Tools"). These tools are designed to assist you in creating marketing and sales materials.

• Usage Limits. We may impose usage limits for Native AI Tools to manage platform resources and costs. These limits will be specified in your subscription plan details.
• Disclaimer. Output generated by Native AI Tools is provided "as is". You are solely responsible for reviewing, editing and verifying the accuracy and appropriateness of all AI-generated content before publishing or using it. Selgora is not responsible for any errors, inaccuracies or legal consequences resulting from the use of AI-generated content.

4.2. Monetized AI Assistants (External GPTs)

The Service allows you to monetize access to your external AI assistants (e.g., custom GPTs on third-party platforms).

• Access Verification. When a Member interacts with your external AI Assistant, Selgora's role is strictly limited to verifying that the Member has purchased an Offer that grants them access rights. Our API call confirms whether the Member is a paying customer.
• No Data Processing. Selgora does not process, store or have access to any part of the conversation or data exchanged between your Member and your external AI Assistant. The interaction takes place directly between the Member and the third-party AI provider (e.g., OpenAI).
• Third-Party Compliance. You are solely responsible for complying with the terms of service, privacy policies and usage policies of any third-party AI provider you use. Selgora is not responsible for the performance, availability or actions of any third-party AI service.

5.1. Subscription Fees

Use of the Service is subject to a subscription fee based on the selected plan. Fees are billed in advance on a recurring basis (e.g., monthly or annually) and are non-refundable, except where required by law.

5.2. Price Changes

Selgora reserves the right to modify its subscription fees. Any price changes will apply only to new subscribers. If we decide to change prices for existing subscribers, we will provide you with written notice at least thirty (30) days in advance, and the new prices will take effect at the next renewal date.

5.3. Payment Processing

All payments from your Members are processed through third-party payment gateways (e.g., Stripe). You are responsible for registering and maintaining your account with the payment processor. Selgora is not responsible for the performance of any third-party payment processor.

5.4. Chargebacks and Disputes

You are solely responsible for all payment disputes, refunds and chargebacks initiated by your Members. You agree that Selgora may debit your account or charge your registered payment method for the full amount of any chargeback plus any associated bank fees or penalties assessed by our payment processing partners.

5.5. Taxes

You are responsible for determining, collecting and remitting all applicable sales, use, value-added (VAT) or other taxes on sales you make to your Members. Selgora fees are exclusive of such taxes.

6.1. Term

This agreement begins on the date you first use the Service and continues as long as you have an account with us.

6.2. Termination by You

You may terminate this agreement at any time by canceling your subscription and ceasing use of the Service.

6.3. Termination by Selgora

We may suspend or terminate your access to the Service at any time, with or without cause. If we terminate your account without cause, we will provide a prorated refund of any prepaid subscription fees. We are not obligated to provide a refund if we terminate your account for a breach of these Terms, including a breach of the Acceptable Use Policy.

6.4. Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may, at our discretion, provide you with a limited period to export your Creator Content. We are not obligated to maintain or forward any Creator Content after termination.

7.1. Privacy Policy

Our collection and use of personal information in connection with your use of the Service is described in our Privacy Policy, which is available on our website.

7.2. Data Processing Agreement (DPA)

Because we process Member data on your behalf, we act as a "Data Processor" under regulations such as GDPR. Our Data Processing Agreement, which describes our commitments regarding data security and compliance, is part of these Terms and is available to all Creators who require it for their own legal and regulatory compliance.

8.1. Disclaimer of Warranties

8.2. Limitation of Liability

You agree to defend, indemnify and hold harmless Selgora and its officers, directors, employees and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use and access of the Service; (ii) your violation of any term of these Terms; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your Creator Content caused damage to a third party.

By using the email sending or marketing automation features within the Service, you agree to the following additional terms. You acknowledge that you, the Creator, are the legal "Sender" of every email sent through the Selgora platform and bear full responsibility for its content and compliance.

10.1. Mandatory Legal Compliance

You are solely responsible for complying with all applicable laws and regulations regarding electronic communications, including but not limited to the General Data Protection Regulation (GDPR) in the European Union, the CAN-SPAM Act in the United States, and similar legislation in any other jurisdiction where your Members operate.

10.2. Anti-Spam Policy

Selgora maintains a zero-tolerance policy toward spam. Spam is defined as any unsolicited commercial electronic communication. You are strictly prohibited from:

• Sending emails to individuals who have not given prior, explicit and verifiable consent to receive communications from you.
• Using purchased, rented, third-party or illegally collected email lists (e.g., through scraping).
• Hiding or falsifying the origin of an email or using deceptive headers or subject lines.

10.3. Mandatory Email Content Requirements

Every email sent through the Selgora platform must include:

• A clear and functional unsubscribe link. It must be easy to identify and must process the unsubscribe request automatically and promptly. Once a Member unsubscribes, you may no longer send them commercial communications.
• Valid identification details. The email must contain your name or your company's name and a valid physical postal address.
• Accurate "From" and "Reply-to" information. These fields must clearly identify you and not mislead the recipient.

10.4. Responsibility for Automation Flows (Selgora Flows)

All the above rules apply equally to messages sent through automation flows created in Selgora Flows. You are solely responsible for the logic and consequences of these flows. You must ensure that your automations:

• Are triggered by relevant user actions (e.g., course completion, event registration).
• Do not send an excessive volume of messages that could be perceived as harassment.
• Respect each Member's subscription status at every step of the flow.

10.5. Monitoring and Enforcement

We reserve the right to monitor the performance of email campaigns sent through our Service to ensure compliance with these Terms. We may track metrics such as bounce rates, spam complaint rates, and unsubscribe rates. Abnormally high rates for any of these indicators may result in immediate suspension or termination of your access to email marketing features.

10.6. Prohibited Content

In addition to the rules in the Acceptable Use Policy, it is forbidden to send emails that promote or contain:

• Illegal goods or services.
• "Get rich quick" schemes, multi-level marketing (MLM) or high-risk financial services.
• Phishing, scams or content designed to obtain sensitive data.
• Hate speech, discriminatory or harassing content.

10.7. Policy Violations

Any violation of the rules in this section may result, at our sole discretion, in temporary suspension of email functionality, permanent suspension of your account, or immediate termination thereof, without the right to a refund of subscription fees.

11.1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law provisions.

11.2. Jurisdiction

You agree that any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the competent courts of Prahova, Romania.

11.3. Modification of Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least thirty (30) days notice before any material changes take effect. Your continued use of the Service after such modifications constitutes your acceptance of the new Terms.

11.4. Notices

All legal notices or other communications required or permitted to be sent to us shall be in writing and sent to contact@selgora.com.

11.5. Entire Agreement

These Terms, together with the Privacy Policy and Data Processing Agreement, constitute the entire agreement between you and Selgora regarding the Service and supersede all prior and contemporaneous agreements.

12.1. General Policy

Selgora respects the intellectual property rights of others and expects its Creators to do the same. It is our policy, in appropriate circumstances and at our discretion, to disable or terminate the accounts of Creators who repeatedly infringe the copyrights of others.

12.2. Copyright Infringement Notice

If you are a copyright owner and believe that any content on the Selgora platform infringes your copyright, you may send a notification under the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing:

1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed.
3. Identification of the material that is claimed to be infringing and that is to be removed and information reasonably sufficient to permit us to locate the material.
4. Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address.
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Our designated copyright agent for receiving notifications of claimed infringement is: copyright@selgora.com.

12.3. Counter-Notice

If you believe that your content that was removed does not infringe or that you have authorization from the copyright owner, you may send a counter-notice containing the following information to our Copyright Agent:

1. Your physical or electronic signature.
2. Identification of the content that has been removed and the location at which it appeared before being removed.
3. A statement that you have a good faith belief that the content was removed as a result of mistake or misidentification of the content.
4. Your name, address, telephone number, and email address, and a statement that you consent to the jurisdiction of the courts in Prahova, Romania, and that you will accept service of process from the person who provided the alleged infringement notification.

The Service may allow you to connect or integrate with other websites, services or resources on the Internet, such as third-party AI platforms and payment processors. When you access third-party resources, you do so at your own risk. These other resources are not under Selgora's control, and you acknowledge that Selgora is not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such sites or resources. The inclusion of any such links or integrations does not imply endorsement by Selgora. In addition, you acknowledge and agree that Selgora shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such site or resource. Your relationship with any third-party service is governed by that third party's terms of service and privacy policy.

You grant Selgora a worldwide, royalty-free and non-exclusive license to use your name, logo and any trademarks ("Creator Marks") for the purpose of marketing and promoting the Service. This includes the right to display your Creator Marks on Selgora's website, in sales presentations and in other marketing materials. If you do not wish to grant this permission, you may opt out by sending a written request to contact@selgora.com, and we will cease using your Creator Marks in any new marketing materials.

Neither party shall be liable for any failure in performing its obligations under this agreement when such failure results from a cause beyond the reasonable control of that party, including without limitation mechanical, electronic, or communications failure or degradation, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, or strikes.

17.1. Member Registration

To access purchased content and services, you must create a Member account on the Creator's Selgora-powered platform. You agree to provide accurate information and maintain the security of your account credentials.

17.2. Access to Purchased Content

Your access to courses, events and AI assistants is determined by the Offers you have purchased from Creators. Access rights are non-transferable and are tied to your personal account.

17.3. Account Suspension

Your account may be suspended or terminated if you:

• Violate these Terms or the Creator's community guidelines
• Share account credentials or purchased content
• Engage in fraudulent activities or chargebacks
• Harass other members or the Creator

18.1. Limited License

When you purchase access to Creator Content, you receive a limited, non-exclusive, non-transferable license to view and use the content solely for your personal, non-commercial education and entertainment.

18.2. Prohibited Uses

You may not:

• Download, copy or redistribute Creator Content unless explicitly permitted
• Share access to your account with other people
• Use content for commercial purposes without written permission
• Create derivative works based on Creator Content
• Use automated tools to extract or download content
• Record or capture live events without permission

18.3. Intellectual Property

All Creator Content remains the intellectual property of the respective Creator. Your purchase grants you only access rights, not ownership of the content.

19.1. Purchases

All purchases are processed through third-party payment providers (e.g., Stripe). By making a purchase, you agree to the payment provider's terms and conditions.

19.2. Refund Policy

Refund policies are determined by each Creator individually. Selgora does not control or guarantee refunds. Please review the Creator's refund policy before purchasing.

19.3. Subscription Renewals

If you purchase a subscription-based Offer, you authorize recurring charges until you cancel. You are responsible for canceling unwanted subscriptions before renewal.

19.4. Price Changes

Creators may change prices at any time. Price changes will not affect your existing purchases but will apply to future purchases or renewal periods.

20.1. Respectful Interaction

You agree to interact respectfully with Creators and other Members. Harassment, hate speech, discrimination, or threatening behavior will not be tolerated.

20.2. Content Sharing

You may not share, reproduce or distribute purchased content outside the platform. This includes course materials, event recordings, and AI assistant interactions.

20.3. Privacy of Others

You must respect the privacy of other Members and not share their personal information without consent.

20.4. Feedback and Reviews

Any feedback or reviews you provide must be honest and constructive. Defamatory or false reviews may result in account termination.

21.1. Data Collection

Selgora and Creators collect certain data about your usage, purchases and progress. This data is managed according to our Privacy Policy and applicable data protection laws.

21.2. Creator Access to Your Data

Creators have access to certain information about their Members, including:

• Purchase history
• Course progress
• Email address (for communication)
• Engagement metrics

21.3. Marketing Communications

By becoming a Member, you may receive marketing communications from the Creator. You can opt out of these communications at any time through the unsubscribe link.

22.1. Third-Party AI Services

When you use Creator AI Assistants, you interact directly with third-party AI providers. Selgora only verifies your access rights and does not process or store AI conversation data.

22.2. AI Content Accuracy

AI-generated responses are not guaranteed to be accurate or appropriate. You should independently verify important information.

22.3. Appropriate Use

You must use AI Assistants appropriately and not attempt to:

• Extract proprietary information
• Generate harmful or illegal content
• Overload the system with excessive requests
• Share access with users who have not paid

23.1. Relationship with Creator

Your primary relationship is with the Creator from whom you purchase. Selgora is a platform provider and is not responsible for:

• Quality or accuracy of content
• Fulfillment of Creator promises
• Disputes between you and Creators
• Technical issues with Creator content

23.2. Dispute Resolution

Disputes with Creators must be resolved directly with them. Selgora may provide communication tools but is not obligated to mediate disputes.

23.3. Member Liability Limitation

Selgora's liability to you as a Member is limited to the amount you paid in the last 6 months for access to the platform where the issue occurred.

24.1. Acceptance

By creating a Member account or purchasing content, you agree to these Terms and any additional terms set by individual Creators.

24.2. Age Requirements

You must be at least 18 years old or have parental consent to create a Member account and make purchases.

24.3. Modifications

We may update these Member Terms with 30 days notice. Continued use after changes constitutes acceptance of new terms.