Privacy Policy

Welcome to Selgora. This Privacy Policy explains how BELOYAL TECH S.R.L. ("Selgora," "we," "us," or "our") collects, uses, and discloses information about you when you use our platform and related services (collectively, the "Service").

Our registered office is at Vălenii de Munte, Ungureni street, no. 9A, Prahova County, 106400, Romania. For any privacy-related questions, you can contact us at contact@selgora.com.

This policy is crucial for understanding your privacy rights. It covers two main categories of individuals:

For the purposes of GDPR, Selgora is the Data Controller for the personal data of our Creators. For the personal data of Members, the Creator is the Data Controller, and Selgora acts as the Data Processor on the Creator's behalf.

We process different types of information depending on your relationship with us.

We use the information we collect for the following purposes:

• To Provide and Maintain the Service: To host Creator Content, process payments, manage accounts, and deliver content to Members on behalf of Creators.
• To Automate Processes: To operate the Selgora Flows feature, which processes data based on triggers and actions defined by the Creator.
• To Communicate with Creators: To send service-related announcements, technical notices, invoices, and support messages.
• For Security and Compliance: To enforce our Terms of Service, prevent fraudulent activity, and comply with legal obligations.
• To Improve the Service: To analyze usage patterns and improve the functionality and user experience of the Selgora platform.

We do not sell your personal data. We may share information in the following limited circumstances:

• • With Third-Party Service Providers: We use third-party vendors for hosting, payment processing (Stripe), content delivery (CDN), and other services required to operate the platform. These providers only have access to the information necessary to perform their functions and are contractually obligated to protect it.
• • As Directed by a Creator: We share and display Member data to the relevant Creator through their dashboard and CRM to allow them to manage their business.
• • External AI Assistants (GPTs): When a Member interacts with a Creator's paywalled external AI Assistant, Selgora's role is strictly limited to verifying the Member's access rights. We do not process, store, or share any part of the conversation or data exchanged between the Member and the third-party AI service.
• • For Legal Reasons: We may disclose information if we believe it's required by law, subpoena, or other legal process.
• • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement technical and organizational measures to protect your information. Our platform is built with a multi-tenant architecture that ensures the complete logical isolation of each Creator's data.

We retain Creator data for as long as your account is active and for a reasonable period thereafter for legal or backup purposes. We retain Member data according to the instructions of the Creator (the Data Controller).

If you are located in the European Economic Area (EEA), you have the following rights:

• Right of Access: To request a copy of the personal data we hold about you.
• Right to Rectification: To request that we correct any inaccurate or incomplete data.
• Right to Erasure: To request that we delete your personal data.
• Right to Restrict Processing: To request that we limit the processing of your data.
• Right to Data Portability: To receive your data in a structured, machine-readable format.
• Right to Object: To object to our processing of your data.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and, where appropriate, through email.